Typically highlights it's focus on understanding human , interaction, and relationships , particularly within professional and organizational context.it draws from various fields like psychology, sociology , communication and business.
CORE FOCUS
Understanding human behavior;the course aims to provide students with a deeper understanding of why people act the way they do individually and in groups.
Interpersonal dynamics ;it emphasizes the skills needed to navigate and build effective relationship with others , including colleagues ,supervisors, subordinates , clients and family members.
Organizational context ;a significant portion often focuses on human relations within the workplace , examining how these dynamy impact productivity , teamwork and overall organizational success.
Common topics covered:
Communication
1.verbal and non verbal communication
2.Active listening and feedback
3.Assertiveness and persuasion
4.Digital communication and etiquette
5.Overcoming communication barriers
Interpersonal skills
1.building rapport and trust
2.developing empathy
3.managing emotions and Emotional intelligence
4.self esteem and self confidence
Group dynamics and teamwork
1.stages of group development
2.Effective team collaboration
3.Decision making in group
Conflicts resolution
1.Identifying sources of conflicts
2.Conflict management strategies
3.Negotiation and mediation skills
4.Constructive feedback
Motivation
1.Theories of motivation (eg Maslow's hierarchy )
2.Strategies for motivating oneself and others.
Diversity and inclusion
1.Understanding different cultures, background and perspective
2.Adressing biases and stereotypes
3.Promotimg an inclusive work environment
Stress management
1.identifying causes and effects of stress
2.Coping mechanism and resilience
3.Work life balance
Ethics and professionalism
1.ethical decision making in relationships and organizations
2.Professional conduct and integrity
Organizational behavior
1.organizational culture
2.Change management
3.Powee and politics in organization
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